05 29 2018
“Although Hamilton Bank’s high customer service standards do not change, we understand technology is ever-transforming,” says Hamilton Bank President Bob DeAlmeida. “We are committed to providing the latest conveniences in banking to our customers. At Hamilton, the future of banking is here.”
Situated in close proximity to the entrance is a teller pod; this central and casual transaction space is significantly different from a more traditional teller line and window. This configuration allows the banker to work more closely with the customer across a variety of banking activities within a minimally-staffed branch.
A “smart bar” area provides the customer with the freedom to access their own banking online, check their balance, or pay bills. Private back-of-house spaces are screened from the customer to ensure security. The glass-fronted office and meeting rooms appear open and inviting, however they can be acoustically private when needed.